
FAQ
Frequently Asked Questions
1. How long will delivery take?
At Desi threads we aim for all deliveries to reach customers by 3 to 4 working days (excluding bank holidays) through Royal Mail. Delivery times can vary depending on the time of the year e.g. Christmas time and New Years.
2. Can I track my order?
Yes, You can track all orders as you will receive a tracking number after your order have been dispatched.
3. Do you ship worldwide?
As we are a small business worldwide shipping isn't something that we offer at this current moment, we are based and ran in the UK ONLY. However this is something that we hope to add in the future.
4. Do you take orders over WhatsApp?
Yes we do. You can place an order through WhatsApp (07342356734), Instagram and TikTok.
5. Quality Control?
Before shipping out any order we at Desi Threads to do a quality check of every piece of clothing to ensure that meets our standards.
6. What is your return/exchange policy?
Since we are a small business all sales are final, we regretfully cannot offer exchanges or refunds at this time, this is something that we hope to offer in the near future as we continue to grow.
To avoid any issues or disappointments we advise that all customers read descriptions and measurement carefully before placing any orders, if there are any concerns or enquires please do not hesitate to contact us.
